Help Center

Help Center

Are you looking for more details to start or take you ahead on your certification journey? Check out the links below that may answer all your questions.

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Apply for CBCA

Choose a CBCA Credential. It will advance your professional career. CBCA Credential helps you to stand out from the crowd.

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Help Center

Are you looking for more details to start or take you ahead on your certification journey? Check out the links below that may answer all your questions.

Read More

Apply for CBCA

Choose a CBCA Credential. It will advance your professional career. CBCA Credential helps you to stand out from the crowd.

Apply Now

Help Center

Are you looking for more details to start or take you ahead on your certification journey? Check out the links below that may answer all your questions.

Read More

Apply for CBCA

Choose a CBCA Credential. It will advance your professional career. CBCA Credential helps you to stand out from the crowd.

Apply Now

On the CBCA website and on all public platforms, it is ensured that the information provided to you is correct, updated, and accurate, which gives you a clear understanding of the CBCA services, solutions, policies, and practices. Full security and confidentiality of all information collected from you during your interface with the website is also consistently ensured.

Please be aware that your personal information may be used to improve CBCA services, products, solutions, and customer experiences, with an assurance that this will comply with all global personal information protection and privacy norms and regulations, including those of the General Data Protection Regulation guidelines. This privacy policy outlines ways that can be used to directly or indirectly identify an individual (“Personal Data”), which will be handled for the purposes outlined above.

This privacy policy describes applied practices while personal information of visitors is collected through:


Information collected through cookies or other web tracking technologies has been listed in section 1.2.

1. TYPE OF INFORMATION COLLECTED BY CBCA

1.1 Information that you may provide CBCA during your interface with this website:

1.2 Information that CBCA gathers from you

1.3 Information that is gathered from Third Parties

2. HOW YOUR INFORMATION MAY BE USED

2.1 Your information may be used only for legitimate purposes in the following ways:


Engagement in these activities will only happen with your consent or where there is a legitimate transactional interest only. You may deactivate your consent to receive such emails at any time by clicking on to the unsubscribe link included in all emails or by contacting us directly via email. In case you choose to unsubscribe, CBCA will not process your Personal Data unless legally required to do so by relevant authorities.

2.2 Right to manage your Personal Information

If you wish to review, correct, update, restrict or remove the personal information that you have previously provided or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another entity, please contact at info@cbcamerica.org. You will receive a response to your request in accordance with applicable law.

3. COMPLIANCE WITH LAW, RESPONDING TO LEGAL REQUESTS, PREVENTING HARM, AND PROTECTION OF CBCA RIGHTS

Under certain circumstances, your personal information may have to be disclosed to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent it is required, or permitted to do so by law or if such disclosure is reasonably necessary: (i) To comply with legal obligations. (ii) To comply with legal process and to respond to claims asserted against CBCA. (iii) To respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose CBCA, you, or any of the other users to legal liability. (iv)To enforce and administer CBCA‘s Terms of Service, the Payment Terms, or other agreements with members. (v) To protect the rights, property, or personal safety of CBCA, its employees, its members, or members of the public.

These disclosures may be necessary to comply with legal obligations, for the protection of your or another person's vital interests, or for CBCA or a third party’s legitimate interest in keeping CBCA and its platforms secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.

Anyone under the age of 13 is not permitted to use CBCA websites or online services. If you are a parent or guardian and suspect that CBCA has collected information about your child, please contact us at info@cbcamerica.org